Honored to be featured in this week's edition of the Women's Initiative Member Monday Spotlight ...
https://www.unitedwaytoledo.org/blog/member-monday-meet-meg-ressner
Meg Ressner & Associates, LLC
Monday, August 31, 2015
Wednesday, August 26, 2015
Huddles
In our practice, we believe employee involvement is key to
the success and sustainability of our engagements. We work closely with our clients and their
teams in defining the current state and designing the future. Once new solutions are put in place, we
strongly encourage the team to adopt a new operating rhythm to keep the
momentum going after we are gone. One element
of that operating rhythm is a daily or weekly huddle.
There is nothing more rewarding for a consultant than to
follow up with a client and learn that what you worked on together is fully in
place, and making a difference.
Recently, I was talking with a client who said they put team
huddles in place based on our recommendation.
The team implemented weekly huddles led by rotating team members. The huddles have improved communication and
provided clarity and focus for the team.
In addition, they have elevated the team’s unity and provided the
opportunity for consistent recognition, support and direction.
When we put the huddles in place, we aligned on a set of
ground rules:
- Hold them at the same time, same place and start on time (consider odd times – 8:32 – subtly influences the huddle pace, 11:45 AM – assumes everyone is ready for lunch at noon)
- Stand up for the meeting – no chairs
- Keep it quick … 15 minutes MAX
- Face-to-face or virtually or a combination of both
- Everybody speaks to their part of the team
- Full attendance is expected … if you miss the huddle, it is your job to figure out what you missed
- Cater to your goals and challenges … the more personalized, the more compelling
Some of the elements to include on the huddle agenda are:
- Company or customer news
- Metrics … quick review of dashboard
- Today’s focus … each team member shares one critical focus area for the day
- Where we are stuck or struggling … a time to ask for help (not to actually help – that happens after the huddle … “problem solving is forbidden”)
- A-Ha’s … a discovery, a highlight, feedback
- Gratitude … everyone has a chance to share something they’re grateful for or to thank someone
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